Mark this as favouriteLogistics coordinator - Set Up

For our international client we are looking for a Logistics Coordinator – SetUp . This role involves coordinating, supporting, and performing logistics and administrative tasks to ensure the smooth operation of our logistics study setup. The ideal candidate will provide high-level support, service, reliability, and availability to internal departments, ensuring efficient and effective operations.

Location: Zaventem - remotely

Job Type: Full-time/Temporary to perm

Responsibilities:

• Coordinate and support daily logistics and administrative tasks.
• Ensure timely preparation and provision of import permit documents to Sponsors/CROs and Importers of Record.
• Oversee logistics setup for 75+ studies, ensuring all logistics aspects are considered during the setup phase.
• Monitor and maintain logistics setups, implementing changes as required.
• Interact daily with clients/CROs to prepare proforma invoices for import permits and approvals, ensuring accurate shipment of orders and samples.
• Maintain Manufacture List, courier contact sheets, and special account setups.
• Attend internal study protocol meetings, reporting on supply and courier setup requirements.
• Support site services logistics coordinators.
• Coordinate the review and action required on custom reports.
• Investigate and resolve Quality Events, including delayed or missing shipments and courier failures.

Knowledge, Skills, and Abilities:

• Excellent client and phone service skills.
• Knowledge of Good Clinical Practices and laboratory principles, including pre-analytical, analytic, and post-analytic influences on specimens and results.
• Intermediate level of computer literacy.
• Accurate data entry skills.
• Superior analytical, interpersonal, and time management skills.
• Excellent verbal communication and customer service skills in English; additional languages are an advantage.
• Critical thinking and problem-solving skills to support quality decision-making.
• Proven negotiation and problem resolution skills.
• Ability to maintain confidentiality of client protocols and study data.

Reporting Line:

• Reports to Team Lead Site Services or above.

Qualifications:

• Proven experience in logistics coordination, preferably within a clinical or laboratory setting.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

What We Offer:

• Competitive salary
• Opportunities for career growth within a collaborative team environment.
• Schedule : monday to friday